Q: Can I take some things out of my package to reduce pricing?

While you are free to remove items from you package, pricing can not be adjusted. There are also no substitutions on offerings. We have created Basic Bashes for those who would like to play a larger role in our celebrations, at a reduced price. You may add items A La Carte to these Basic Bashes as you wish.

Q: How much are Once Upon A Bash parties?

Prices vary by theme. Please review the theme description you are considering for pricing. All-Inclusive and Basic Bash options are available for each party theme. Beneath descriptions, please note the A La Carte Menu options for party extras.

Q: Do I have to have the party in my home?

No, the party may be held anywhere you like ...another home or rented venue. Please give as many details as you can about your rented venue so that we may properly plan the party. Please allow 5.5 hours for your party (including setup and cleanup).

Q: Is there a travel fee?

If your party venue is more than 30 minutes from the 63116 zip code, you will be billed $15 for each additional 15 minutes or less to cover time and mileage for your hostesses. For example, if your venue is 40 minutes away, you will be billed a $15 travel fee.

Q: What ages are best suited for Once Upon A Bash parties?

Aside from our Toddler Options, our themed parties are designed for children aged 3 and up. They can be customized to accommodate younger toddlers upon request. Please note that many of our favors, decorations etc. are designed for children 3 and up.

Q: What is the minimum and maximum amount of guests permissible?

• All parties are billed at a flat rate for 10 attendees with the exception of the Sweet Retreat Spa theme, which accomodates 8 attendees. Guests may be added at an additional per child fee. Most themes accommodate up to 12 participants with one hostess. Larger head counts require additional hostesses at a rate of $40 each. Events with 15 or more attendees may require a service charge of 15-20%.
  
  
• Most often, we will not be able to accommodate unexpected guests, as supplies will have been bought, and hostesses scheduled around your original head count. For this reason, also please remember that even if less than the RSVP 'd amount attend, you will still be billed for each guest. A final RSVP count is due 9 business days before the bash.

Q: Can siblings of the guests or guest of honor attend?

• Siblings are welcome to attend provided they are supervised by an adult. Please keep in mind that supplies are purchased ahead of time and will not be available for siblings. Also, because your party will likely be designed for children aged 3 and up, some accessories maybe not be appropriate for young toddlers and babies.
  
• If you would like a mini "side-party" to keep younger siblings busy and entertained, please let us know this in advance. An additional fee of $100 for each group of 8 or less will apply. They will be entertained by a separate hostess and enjoy light snacks, cupcakes, games, and/or crafts.

Q: How long will the host/s be at our home or venue?

Especially in the case of rented venues, please keep in mind that we will be on site for approximately 5-5.5 hours. This allows approximately 2 hours for setup, 2 hours for the party, and 30-60 minutes for clean up. Your party can be shortened or lengthened if you or your rented venue require so. Spa parties may last up to 2.5 hours.

Q: Are parties indoors or outdoors?

• Though some themes are best suited for outdoor fun, parties may be indoors or outdoors. If you plan to have your party outdoors, please have an indoor backup space in the event of poor weather conditions.
• Also, for many themes, Once Upon A Bash provides premium dress up clothes or costumes for children to wear. In these cases, if the party is outdoors, the area must be dry, clean, and grass and dirt free.
• Lastly, for many themes there are some decor items that will not stand up to strong winds...such weather conditions may prevent us from using these items.

Q: What should the guests wear?

The children may wear theme appropriate clothing or dress as usual. For dress up themes, we do ask that girls wear leotards or bathing suits under their clothing to make wardrobe changes (if necessary) easier.

Q: What will OUAB do about food allergies?

It will be your responsibility to inform us of any food allergies any of your guests may have. We will do everything we can to work around the issue. In the event of severe allergies that we are unable to accommodate, please be prepared to provide alternative refreshments for the child.

Q: What if I need to reschedule or cancel my party?

• Parties may be rescheduled for any reason. If invitations have been mailed by OUAB, you will be billed so that we may resend them. You may also choose to resend them yourself.
  
• If you decide to cancel your reservation all together, any deposits will be forfeited.

Q: What if there is an illness or inclement weather?

• If your guest of honor becomes ill, we will work with you to reschedule your party. See above question for more information.
  
  
• In the case of inclement weather or illness on the part of OUAB staff, we reserve the right to reschedule your party at a mutually agreeable date. In the event of an ill host or hostess, invitations will be re-sent at no additional cost to you.